Collaboration
Collaborate without stepping on each other
Roles, assignment, internal notes, and soft-locks keep your team aligned on every conversation.
Collaborate without stepping on each other — add a screenshot in Studio → Feature Pages
Why teams choose it
Roles & permissions
Owner, admin, manager, and agent roles with granular access.
Internal notes
Discuss privately inside a conversation before replying.
Soft-locks
Avoid double-replies with intervene and collision protection.
Frequently asked questions
Yes — permissions control inbox access, settings, and billing visibility.
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